By Email
contact-racvan@secureinsure.uk.com

Please provide:
 

• Your name
• Your postcode
• The insurance to which your query relates
• Any reference number we have given to you (but not your password)
• Your preferred method of contact for a response (if this is by telephone you should include your contact number)
• Please note email is a non secure form of communication therefore please do not include any sensitive information such as payment details

By Telephone

Please call 0330 332 8311 between the hours of
8am and 8pm Monday to Friday, 
9am to 5pm Saturday and
10am to 4pm Sunday
Because we want to make sure we're doing a good job, we may monitor or record our calls. 
We hope you don't mind.

To register a claim please call our 24 hour claims line on 0330 332 8315.

By Post

Contact us at
RAC Van Insurance
iGO4 House,
Staniland Way,
Peterborough,
PE4 6JT